Testimonials
“I’ve been with Helen and her team since 2014. They are just great. My most recent aids are also Bluetooth so I now use my mobile in preference to the landline because the sound is so clear. Also can tune into smart tv and iPad so husband can be spared some of my entertainment choices! Cannot recommend Monmouthshire Hearing Centre highly enough.”
Annette Lankshear“After 5 years of struggling with NHS aids I have finally made a decision and purchased customised , private aids from Monmouthshire Hearing Centre and WOW, what a game changer. No more irritated ears, no more itching, no more fiddling, no more battery changing, no more whistling , no more pushing a plastic tube through the aids to clean them. I can’t express my delight in my new rechargeable aids. I actually enjoy wearing them as I can hear clearly with great clarity. I forget that I’m wearing them, they are so comfortable. I can pair my mobile phone with my aids and answer calls through my aids therefore hands free. If anyone is struggling with their NHS aids or can’t decide about buying private aids I would say with complete honesty just take the plunge and go for it, treat yourself. I haven’t looked back, my only regret is that I didn’t do this 5 years ago.”
Lesley Withnell“I was slightly apprehensive about admitting I may need hearing aids. But from the minute I walked through the door and was greeted by Jayne, I felt so at ease and like I was chatting to a friend. On my next appointment with Helen it was the same. I have been in there 4 or 5 times and each visit has been a pleasure. Fiona runs around doing everything, she is fantastic as well. I cannot praise these ladies enough. They made my experience not only a pleasure, they made me feel so at ease. They are a credit to the hearing impaired industry. Thank you for putting up with any of my stupid questions. 😂. You are all AMAZING! Sending much love to you all.”
Craig Logan“I have been with them since 2006, been well looked after and no problem is too small. I recently had a checkup and my hearing has got worse but it was explained to me with such professionalism that it put me at ease with the aid of graph showing me details of my lost. I would recommend them 100%.”
Richard Quick“Suffice it to say – the expertise held by Helen Hollywell, at our initial consultation, has resulted in an entirely unbroken partnership spanning over 7 years…The almost inevitable age related deterioration in hearing, and its eventual grading as “Serious” – demanded a constant/regular assessment, resulting in extreme benefit and increased quality of life. The past 7 years has seen rapid unprecedented technical development and innovation, around which Monmouthshire Hearing Centre has been, in my opinion, absolutely unique in implementation… “
Mr D Tudhope“Helen Hollywell is a true professional giving sound advice on which appliance is most suitable. She provides a sustained aftercare service with a sincerity, compassion and expertise rare to find these days. I have no hesitation in recommending this high quality service as quite unique.”
Mr J Hanner“On the three or four occasions you have seen me over the past few months you have been excellent in diagnosing the extent and nature of my hearing loss and in prescribing just the right sort of hearing aids to address this. In addition you have programmed the aids splendidly. Needless to say I’m delighted.”
Mr J Smith“The advice, help, customer service, that Monmouthshire Hearing Centre provide is impossible to improve on – it is excellent for all their customers.”
Mr Millest“It’s hard to see how it could have been better – I’m very glad I decided to use them.”
Bill Nichol
“I got the impression I was being dealt with, in an honest manner, I thank Helen for all the help I received.”
W Campbell“The technical “know how” and help given ranks as important as a successful diagnosis from my GP.”
Anon
“I did not purchase my hearing aid from you – I do see you for regular checks and am very happy with the service I received. When my aid is due for replacement I will definitely use you.”
Annie Oakeley“I am completely satisfied with the service I have received from Monmouthshire Hearing Centre. Helen has been extremely helpful, and has gone to a lot of trouble, to ensure I get the best out of my hearing aids.”
Mr C Price